Privacy Policy

Last updated: pre-launch draft.

This page will hold the full privacy policy for Hey Susan at launch on May 3, 2026. The current summary reflects our intent; final legal text is being prepared with counsel.

Short version

We don't sell your data.
We don't run ad retargeting.
Your conversations with Susan are used to provide the service to you — nothing else.
We use Google (Gemini) and OpenAI as our LLM partners. They are bound by standard data-processing terms.
Canadian data residency will be available for users who want it.
You can delete your account and all associated data at any time by emailing hi@heysusan.chat.

What we collect on this waitlist page

The email address you enter in the form.
If you selected one, the parenting stage you are in (expecting / newborn / etc.).
UTM parameters from the link you arrived on (so we know whether Reddit, search, or a friend sent you).
Your browser user-agent and HTTP referer, stored alongside your waitlist row for spam investigation. Not shared.

Contact

Hey Susan is operated by Blackswan Ventures Inc. (British Columbia, Canada). Questions about privacy → hi@heysusan.chat.