Where Susan's health information comes from
Susan is an AI assistant, not a clinician, and she does not do her own research. When she talks about health or safety, she is drawing on guidance published by the organisations below, and she is only permitted to link to them. Every page linked here is theirs, not ours — follow any link to read the source in full.
This page is a reading list, not medical advice. Hey Susan does not diagnose or treat anything, and nothing here replaces your doctor, midwife, or other licensed provider. If something worries you, contact them — and in an emergency call 911 or your local emergency number. Read the full medical disclaimer.
The organisations Susan draws on
- American Academy of Pediatrics (AAP) — The professional body for US paediatricians. Its HealthyChildren.org site is written for parents. [United States]
- Centers for Disease Control and Prevention (CDC) — The US national public-health agency. Publishes the immunisation schedule and developmental milestone guidance. [United States]
- World Health Organization (WHO) — The United Nations public-health agency. Publishes the international infant growth standards. [International]
- NHS (National Health Service) — The UK national health service. Its condition pages are written in plain English for the public. [United Kingdom]
- Canadian Paediatric Society (Caring for Kids) — The professional body for Canadian paediatricians. Its Caring for Kids site publishes parent handouts. [Canada]
- AboutKidsHealth (The Hospital for Sick Children) (AboutKidsHealth) — The parent-education site of SickKids in Toronto, Canada's largest paediatric hospital. [Canada]
- HealthLink BC — The British Columbia government's public health-information service. [Canada (British Columbia)]
- Government of Canada — Federal public-health guidance, including infant nutrition and immunisation. [Canada]
- La Leche League International (La Leche League) — A long-established breastfeeding support organisation. [International]
- Postpartum Support International (PSI) — A non-profit focused on perinatal mental health, with a helpline and a provider directory. [International]
- Mayo Clinic — A US academic medical centre that publishes patient-facing condition information. [United States]
- Cleveland Clinic — A US academic medical centre that publishes patient-facing condition information. [United States]
- KellyMom — An evidence-referenced breastfeeding and parenting information site. [International]
Specific pages Susan links to
These are the exact pages Susan is able to send you, checked to make sure they still resolve to the topic named. If one of them ever breaks, tell us and we will pull it.
Jaundice and newborn yellowing
Dehydration and wet nappies
Constipation and stools
Mastitis, clogged ducts and breast pain
Postpartum mental health
Intrusive thoughts and postpartum OCD
Fever and taking a temperature
Introducing solids and common allergens
Eczema and dry skin
How Susan uses them
Susan is only permitted to link to the organisations above. If the AI model behind her produces any other address, it is removed automatically before the message reaches you, and a link from this list is offered instead — so a made-up reference can never be presented to you as a source. She will not always cite a source in every reply, which is exactly why this page exists: it is the standing answer to “where is this coming from?”
Susan's replies are generated by an AI service — see our Privacy Policy for who processes your data and what is shared.
Think a link is wrong, broken, or out of date? Tell us at hi@heysusan.app and we will check it.